The operating system for nightlife venues
Your club keeps running.
Even while you sleep.
Bookings, no-shows actually charged, an AI that answers your guests, campaigns, door check-in, reviews: one tool, from the first DM to the end-of-night report.
in no-shows charged instead of written off.
once the morning-after SMS is switched on.
of bookings are taken by the AI between 1 AM and 9 AM.
per guest checked in — 218 people, three phones.
One night.
The whole system.
Follow a typical night, from setup to the next afternoon. The product introduces itself.
- 6:04 PMAI ConciergeSaturday
"Are you open Thursday?"
The DMs land while you're still setting up. The AI answers, quotes the prices, takes the booking — on WhatsApp and Instagram.
- 9:00 PMCampaigns
The quiet Thursday filled itself.
One SMS sent on Tuesday to the guests who go out midweek. Two minutes to send, measured all the way to the till.
- 11:30 PMCheck-in & door mode
The queue moves. The door stays calm.
Live guest list, one swipe to check someone in, walk-ins in 5 seconds. The whole team sees the same thing.
- 1:45 AMBottle service & menu
Table M4 is browsing the bottle menu.
Open on the guest's own phone — branded in your colours, with weekday / weekend / VIP pricing. Change it in NightBook, it changes online. No more out-of-date PDF.
- 6:12 AMStatistics
The night is accounted for before sunrise.
Revenue, capacity, performance by night, by promoter, by team. No-shows charged, line by line.
- 2:00 PMReviews & reputationThe next day
Last night turns into a rating that climbs.
Every guest gets asked. 4★ and up: straight to Google. Below that: the feedback comes to you, privately.
And behind it: guest CRM · staff, roles & commissions · club website · member card (coming)
Book a demoThe same club.
Two realities.
Before NightBook
- Bookings in one notebook at the door, another at the cloakroom
- Instagram DMs left unanswered until Monday
- No-shows never pay — the table just stayed empty
- A bad night ends up as a public 1★ review
- Nobody knows what a good regular actually spends
With NightBook
- Bookings, door, guests, messages: one single source of truth
- The AI answers in 11s, at any hour, in your voice
- Card on file → no-show penalty charged automatically
- Negative feedback lands privately, handled calmly
- Every guest has a profile: spend, visits, preferences
NightBook wins back the money no-shows cost you.
No-shows charged in the first half of 2026
At one client venue
01 — The booking
Card on file, taken at booking time.
€0 charged. The guest is told the terms as they book.
02 — The night
The no-show is recorded automatically.
At close of night, never by hand. The door has nothing to do but check guests in.
03 — The next day
The penalty is charged at your rate.
Per table, per night — €150 here. The money comes back without a single phone call.
Rates fully configurable · compliant — terms accepted at booking
Everything that keeps a club running.
In one place.
AI Concierge
Sells your tables at 3 AM.
WhatsApp & Instagram, trained on your venue, in your voice. Hands over to a human whenever it's unsure.
Bookings & anti no-show
The no-show pays for its table.
Card on file at booking, automatic check at close of night, penalty charged at your rate.
Check-in & door
The queue moves, the door stays calm.
Live guest list, one swipe to check someone in, walk-ins in ten seconds — tablet or phone.
Reviews & reputation
Your rating climbs, mechanically.
4★ and up: straight to Google. Below that: the feedback comes to you privately, handled calmly.
Guest CRM
Your best guests, identified.
Visits, spend, bottles, preferences: the profile fills itself with every visit. Export & GDPR included.
Loyalty & member card
The reason they come back.
Tiered rewards, prepaid balance, automatic status — in Apple and Google Wallet.
+ SMS campaigns · bottle service & online menu · stats, staff & commissions · club website — same app.
Use cases
See it in action.
- Charge for a Saturday no-show€150 charged, not one phone call.See →
- Answer a DM at 3 AMThe AI sells the table while you sleep.See →
- Fill a quiet ThursdayOne SMS campaign, 89 bookings.See →
- Contain a bad nightThe 2★ lands privately, not on Google.See →
- Sell the VIP booth, not the door ticketThe bottle menu does the upsell.See →
Hover a scenario — All use cases →
Getting started
Three steps. Not an IT project.
- 01
We import everything.
Your bookings, your guest database, your bottle menu — the NightBook team handles it.
- 02
Your team is ready in one night.
The door checks guests in, promoters see their bookings on their phone. Nobody opens a manual.
- 03
The club runs.
Support 7 days a week for the first few weeks — a human on the phone during service.
Two prices. No surprises.
NightBook
€299/ month
Bookings, door, guests, stats — the essentials.
- Bookings & anti no-show (card on file)
- Check-in & door mode
- Guest CRM, VIPs & history
- Stats, staff, roles & commissions
NightBook + AI Concierge
€799/ month
All of NightBook, plus the agent that never sleeps.
- The whole €299 platform
- AI Concierge on WhatsApp & Instagram, 24/7
- Takes bookings & sells tables on its own
- Trained on your venue, in your voice
- Hands over to a human when it doesn't know
FAQ
The questions people actually ask us.
Will my staff manage?
If your team can use WhatsApp, they can use NightBook. The door checks guests in with one swipe, promoters see their bookings on their phone. Training: one night.
What if the AI says something stupid?
It only answers on what it has been taught about your venue — prices, opening hours, nights, floor plan. When it's unsure, it hands over to a human and you get notified. And you can read back every one of its conversations.
Can I keep working with promoters the way I do?
Yes. Every promoter keeps their own booking link, their tables and their commission — calculated automatically on the revenue they bring in. You decide, NightBook counts.
Can a guest refuse the card on file?
You decide where it applies: tables and booths yes, standard entry no, for instance. A guest who refuses to leave a card for a table is exactly the no-show you no longer wanted.
Another question? demo@nightbook.fr
Watch it run
on your club.
20 minutes over video, on your real nights, with a human — not a sales rep on autopilot.
Book a demoReply within 24h · demo@nightbook.fr