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57 articles written by the team — and real people behind them, especially at night.
Popular: card on file · automatic no-show · express walk-in · taking over from Sacha
Chat — in the app
~3 min reply during service.
From the account menu or the "?" — your screen and your venue are attached automatically.
Open 8 PM – 5 AM
For anything that can wait until tomorrow morning. A human replies, not an auto-reply.
Reply within 4h during the day
Emergency during service
The number shows up in the app.
Clients only, visible only inside the window — someone on call picks up, not a bot.
Fri. – Sat. 10 PM – 5 AM
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Six sections, the whole job.
Still stuck?
Write to us. A human reads it.
And if something looks broken, check the service status first — every incident goes up there, even the small ones.