Contact us
A human reads it.
No ticket queue: the subject drops your message in the right inbox, and someone who does that for a living replies.
Already a client? The app is faster.
Chat replies in ~3 min during service (8 PM – 5 AM) and attaches your screen on its own. Emergency on a Friday or Saturday night: the number shows up in the app, 10 PM – 5 AM.
Help center →Press & partnerships
Press kit on request — logos, app visuals, network figures. Groups, integrations, resellers: let's talk.
presse@nightbook.frData & GDPR: privacy@nightbook.fr — export & deletion also self-service, Settings › Data
Contact us
Reply within 4h during the day.
Subject
→ support@nightbook.fr
First name
Venue — optional
Message
At night we're on the floor — email picks back up at 10 AM
During service
At night, nobody reads their email.
From 10 PM to 5 AM on weekends, the team is on call for clients — in-app chat and emergency number. The rest waits for opening hours, and that's exactly right.